Panic’s @cabel shares App Store thoughts with Phil Schiller
Some of these sentences seem very familiar, so I wonder if this e-mail has been published before, though I can’t seem to find the link. In any event, what a good communicator Cabel Sasser is. His first point about App Store–induced stress reminds me of what Rich Siegel has spoken about, and that situation hasn’t changed. Most of the other points are also still valid today, although Apple did add a limited way to reply to customer reviews, and subscriptions make it possible—albeit curiously difficult—to implement trials without having to keep purchasing “‘fuel’ to keep the Transmit truck rolling.”
Previously: